Ensuring the timely and accurate completion of responsibilities, while consistently exceeding customer expectations and maintaining standards in line with the business needs as well as the franchise contract.

Job Scope:

  • Responsible for completion of accurate information in a timely manner

Key Accountabilities & Responsibilities

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Completes the accounting information in line with the company and Mercedes-Benz standards and processes
  • Ensures all customer complaints are dealt with both speedily and effectively, referring any problems to their departmental manager
  • Delivers consistently high standards of accuracy and quality in completion of information
  • Provides assistance to all areas of accounting functions as required
  • Communicates and develops strong personal relationships with customers
  • Communicates clearly, regularly and promptly with colleagues across all business area
  • Identifies training and development needs for self as part of the performance management process
  • Ensures all areas of Health & Safety operate effectively and within the requirements of the law
  • Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives

Sales Ledger duties may include:

  • Prepares cash banking for all company cash transactions, ensuring all monies have been posted to the appropriate accounts

Credit Control duties may include:

  • Monitors all outstanding accounts to ensure payments are made swiftly and in line with customer terms of credit
  • Follows up non payment either directly or through departmental manager and if necessary to initiate actions in line with company policy to obtain payment
  • Produces monthly debt age analysis for inclusion in company reports
  • Reconciliation of invoices paid and dispatch monthly customer statements

Purchase Ledger duties may include:

  • Receives, enters and registers details of all purchases in respect of goods and services, ensuring invoices and credits are posted to the correct account
  • Completes a monthly reconciliation of the purchase ledger resolving any queries in a timely manner
  • Ensures payment is made within the suppliers credit terms, issue cheque payment and obtain authorisation
  • Completes and maintains the administration of petty cash and related documentation

Other duties may include:

  • Monitors vehicle debts and takes appropriate action, liaises with relevant departmental manager
  • Ensure all capital outlay is authorised by their line manager or a director

Knowledge and specific job skills:

  • Previous experience within the Motor industry
  • Good numerical and administrative skills
  • Competent level of computer skills
  • Good telephone and interpersonal skills

 

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions

Application Form

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