Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 600 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

Due to continuous growth, we are currently looking for a HR Advisor to join our Human Resources team in Head Office which is based at Mercedes-Benz of Exeter in Marsh Barton. The working hours for this position are Monday to Friday 08:00-17:00 with a 1 hour lunch break.

Within this role the successful candidate will be responsible for providing support and advice to designated sites and managers regarding HR matters, assisting with the implementation and development of HR policies and procedures and supporting the Head of HR with relevant projects.

What can we offer you?

  • 30 Days holiday (including bank holidays)
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards
  • Employee of the month awards


£28,000 to £30,000 depending on experience

HR Advisor Responsibilities:

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Engage with key stakeholders across the organisation to deliver an exemplary HR generalist service
  • Provide advice, guidance and coaching to managers on generalist HR matters including any employee relations case management and the impact of employment law, providing a flexible; solutions focused approach
  • Support the Senior HR Advisor and Head of HR with any restructuring/change management
  • Act as a point of contact for advice for the HR Coordinator and Recruitment Coordinator
  • Drive HR processes and procedures without losing sight of business objectives
  • Take the lead on certain operation aspects of HR as directed by the Senior HR Advisor and Head of HR
  • Support the continued development of the HR and Time Management System including management reports
  • Provide guidance and support on the use of HR systems
  • Develop and implement HR policies in line with legislation and best practice
  • Provide HR data analysis and insight, enabling informed, fact-based decision making
  • Support the implementation of varied HR projects enabling successful delivery of the HR strategy
  • Undertake any other duties as reasonably required to ensure the successful operation of the HR/Payroll team
  • Communicate any issues or problems to the Senior HR Advisor and/or Head of HR
  • Deliver consistently high standards of accuracy and quality
  • Communicates clearly, regularly and promptly with colleagues across all business areas
  • Identify training and development needs for self as part of the performance management process
  • Provide assistance in all areas of HR and Payroll as required

What’s required from you?

  • Experience of operating at a HR Advisor level
  • Experience of working in a change environment
  • Strong communication and influencing skills
  • High level of computer skills
  • Good telephone and interpersonal skills
  • Must be accurate and show attention to detail
  • Methodical and organised approach to work
  • CIPD qualified (minimum of Level 5)

Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions