Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 560 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

We are currently recruiting for a HR Advisor on a temporary basis to cover maternity leave. Working closely with the HR Manager, the HR Advisor is responsible for delivering professional advice and guidance to Managers on all HR related matters, including employee relations case management. Supported by our HR Apprentice, the HR Advisor plays a lead role in the management of our training and development programmes with a particular focus on the KPI’s that are set by the manufacturer as well as supporting the continued development of our HR and Time Management System.

The ideal candidate will have previous experience in a similar role and must be able to demonstrate their ability to organise and prioritise their workload to meet deadlines. The HR team operate centrally from our site in Exeter, but regular travel to our other locations across the South West will be required.


  • Communicates the Mercedes-Benz culture of quality and excellence
  • Provide advice, guidance and coaching to all managers on generalist HR matters including any employee relations case management and the impact of employment law, providing a flexible; solutions focused approach
  • Supervise the HR Apprentice to ensure employee personnel records are up to date and accurate
  • Co-ordinate the company’s training and development programmes, supported by the HR Apprentice
  • Be proactive in driving training and development
  • Act as a supervisor for the HR Apprentice
  • Co-ordinate staff induction
  • Support the continued development of the HR and Time Management System including management reports
  • Provide guidance and support on the use of HR systems
  • Assist in the maintenance of Health and Safety online employee records and relevant training
  • Develop and implement HR policies in line with legislation and best practice
  • Co-ordinate and maintain records for annual appraisals and monthly performance reviews
  • Provide assistance in all areas of HR and Payroll as required
  • Provide HR data analysis and insight, enabling informed, fact-based decision making
  • Support the implementation of varied HR projects enabling successful delivery of the HR strategy
  • Undertake any other duties as reasonably required to ensure the successful operation of the HR/Payroll team
  • Minute taking as and when requested
  • Communicate any issues or problems to departmental manager and the director team
  • Delivers consistently high standards of accuracy and quality in completion of information
  • Communicates clearly, regularly and promptly with colleagues across all business areas
  • Identify training and development needs for self as part of the performance management process
  • Build good relationships with manufacturers, professional bodies
  • Ensure all capital outlay is authorised by their line manager or a director


  • Experience of operating at a HR Advisor level
  • Experience of working in a change environment
  • Strong communication and influencing skills
  • High level of computer skills
  • Good telephone and interpersonal skills
  • Must be accurate and show attention to detail
  • Methodical and organised approach to work
  • CIPD qualified (minimum of Level 5)

Salary – Depending on experience

Application Form

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