Ensures the efficient operation of the Logistics team, consistently exceeds customer expectations and ensure that all standard processes are adhered to in line with the business needs & franchise contract.

Salary: (£20,028, OTE £24,628)

Job Scope

  • Responsible for loading of deliveries in line with required volume
  • Responsible for allocating best suited drivers to deliveries
  • Ensure deliveries are made in most cost efficient way including use of hire cars and outside carriers

Key Accountabilities & Responsibilities

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Supervises the logistics operation in line with the company and Mercedes-Benz standards and processes
  • Efficiently manages resources to deliver quality service on time and economically
  • Ensures drivers operate to schedule and meet customer expectations
  • Communicates and influences colleagues across all business areas
  • Effectively liaises with relevant departments across the business
  • Gives customer focus priority throughout the delivery operation
  • Ensures that the sales department & customer are fully informed of any changes to delivery schedule
  • Meets with the Logistics Manager to review performance and suggest improvements
  • Identifies training and development needs for self and team as part of the performance management process
  • Ensures all capital outlay is approved by their line manager or a director
  • Ensures driver expenses are submitted in line with allowances to the accounts department on a daily basis
  • Ensures drivers hours are checked daily and submitted to payroll monthly

Knowledge & Specific Job Skills

  • Previous experience within a logistics environment
  • Experience of a customer focussed environment
  • Admin and IT Skills

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions

Application Form

  • Accepted file types: doc, docx, pdf.
  • Please tick all options you'd be happy for us to contact you for marketing purposes. Please see information below for how we use your personal data and how to change your preferences. If you are accessing from a computer please hold 'Ctrl' to select multiple options. Your personal information will not be shared outside of our group and manufacturing partner – Mercedes Benz UK Ltd – which includes brands City Vehicle Leasing and The Part Exchange Centre. You change of course change your mind at any time. If you wish to amend the way we contact you please let us know by contacting our Data Department, at the address below. Mercedes-Benz South West Marketing Dept, Matford Park Road, Exeter, EX2 8FD or email: info@mercedes-benzsouthwest.co.uk.
  • This field is for validation purposes and should be left unchanged.