To be the pulse of the marketing team, supporting all disciplines. Role Weights: 40% Administration, 40% Digital & Social, 20% Events.

£4.05 per hour

Job Scope:

  • Support the Digital Marketing Specialist with Social Media activities such as scheduling and social listening
  • Competitive research on digital channels; web, social and emarkeing.
  • Reports finding back to the team with learnings and recommendations for future digital activities
  • Manage inbound customer emails and requests and forward as relevant
  • Timely preparation of marketing board pack
  • Support the Events Specialist with the co-ordination and marketing of events

Key Accountabilities & Responsibilities

  • Continuously listen to local market and social channels through use of social tools and research
  • Co-ordinate market research; including outbound call campaigns and focus group activity; in line with brief.
  • Support planning and attendance of internal and external events as required by Events Specialist
  • Ensure events are executed professionally and with a premium attention to detail reflecting brand values
  • Pull together monthly Comms review pack as directed by GCM
  • Monitor and facilitate info@ email to ensure communication excellence with customers
  • Broadcast daily and routine direct marketing activity to include monthly mail merges
  • Cleanse and maintain accuracy of staff broadcast list
  • Manage CDI/opt-in updates to maintain email lists and compliance with GDPR
  • Assist on projects as per the needs of the team & business
  • Act and respond flexibly to meet the needs of the business
  • Communicate clearly, regularly and promptly with colleagues across all business areas
  • Communicate the Mercedes-Benz culture of quality and excellence through channels of influence
  • Identify training and development needs for yourself as part of the performance management process
  • Ensure all capital outlay is authorised by a line or dept manager

Knowledge & Specific Job Skills

  • Social media experience
  • Organised self-starter
  • Creative thinker
  • A flair for copywriting
  • Basic understanding of Adobe Photoshop, Illustrator and InDesign – preferable
  • Maintains calm under pressure
  • Strong communicator
  • Works effectively as part of a team

Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions

Application Form

  • Accepted file types: doc, docx, pdf.
  • Please tick all options you'd be happy for us to contact you for marketing purposes. Please see information below for how we use your personal data and how to change your preferences. If you are accessing from a computer please hold 'Ctrl' to select multiple options. Your personal information will not be shared outside of our group and manufacturing partner – Mercedes Benz UK Ltd – which includes brands City Vehicle Leasing and The Part Exchange Centre. You change of course change your mind at any time. If you wish to amend the way we contact you please let us know by contacting our Data Department, at the address below. Mercedes-Benz South West Marketing Dept, Matford Park Road, Exeter, EX2 8FD or email:
  • This field is for validation purposes and should be left unchanged.