Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 600 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

We are currently looking for a MOT Tester / Technician at our site in Plymouth, Estover. The working hours for this position are Monday to Friday 08:30 – 17:30 & Saturday on a rota basis.

Within this role the successful candidate will be carry out MOT tests and minor repairs, and identify areas of opportunity through vehicle examination.

What can we offer you?

  • 30 Days holiday (including bank holidays)
  • Commission scheme
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards

Salary

£23,000 – £25,000 DOE, plus £3,000 OTE bonus

MOT Tester / Technician Responsibilities:

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Performs all work in line with the company and Mercedes-Benz standards and processes
  • Should have a positive and quality attitude to MOT testing
  • Must read and acknowledge all DVSA special notices
  • Should be registered with matters of testing updates
  • Must complete the annual training and online assessments in good time
  • Should promote best practice
  • Must report and problems, errors or issue of incorrect certificates immediately to the site MOT manager
  • Carries out all repair work using all available workshop information systems necessary to store vehicle system functions
  • Advise Workshop Controller of any additional work required
  • Complete final documentation for invoicing
  • Ensure protection, cleaning and care of customer vehicle
  • Communicate and develop strong professional relationships with customers to deliver a high level of service
  • Ensures that the Workshop Controller is fully informed of any changes and expected completion times
  • Attends service meetings to improve service standards
  • Identifies training and development needs for self as part of the performance management process
  • Ensures all areas of Health & Safety operate effectively and within the requirements of the law

What’s required from you?

  • To be a registered MOT tester with current up to date certification
  • General Motor Vehicle knowledge

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions