Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 600 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

We are currently looking for a MOT Tester/Technician to join our team in Truro. This position is full time working Tuesday to Saturday 08:30-17:00. The successful candidate will be solely responsible for carrying out MOT tests and other services & rectification work as and when required.

What can we offer you?

  • 30 Days holiday (including bank holidays)
  • Commission scheme
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards

Salary:

£23,000 – £24,000

MOT Tester/Technician Responsibilities:

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Performs all maintenance services in line with the company and Mercedes-Benz standards and processes
  • Completes a comprehensive diagnosis and repair job sheet
  • Carries out all repair work using all available workshop information systems necessary to store vehicle system functions
  • Advises Service Team Manager of any additional work required
  • Carries out a final inspection and function tests on all complex repair work
  • Completes final documentation for invoicing
  • Ensures protection, cleaning and care of customer vehicle
  • Meets business standards of fix first visit
  • Provides a high level of technical expertise to deliver a high level of service
  • Communicates and develops strong professional relationships with customers to deliver a high level of service
  • Ensures that the service team manager is fully informed of any changes to costs and expected completion times
  • Attends service meetings to improve service standards
  • Identifies training and development needs for self as part of the performance management process
  • Ensures all areas of Health & Safety operate effectively and within the requirements of the law
  • Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives
  • Ensures all capital outlay is approved by their line manager or a director

What’s required from you?

  • Previous experience within the Motor industry
  • Certified technician
  • Certified MOT tester
  • Product knowledge

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions