Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 600 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

We are currently looking for a Routine Maintenance Controller at our site in Hill Barton. The working hours for this position are Monday to Friday 08:00-17:00 with a 1 hour lunch break, totaling 40 hours per week. The successful candidate will be managing routine maintenance checks on all new Mercedes Benz stock and ensuring all vehicles arriving to the Hill Barton site meet required quality standards.

What can we offer you?

  • 30 Days holiday (including bank holidays)
  • Bonus scheme
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards

Salary:

£18,532.80 with an OTE of £20,332.80

Routine Maintenance Controller Responsibilities

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Routine battery checks carried out on all vehicles arriving on site
  • Manages the KPI’s of all routine checks to be carried out on new stock
  • Carry out all necessary steps in rectification of battery replacements and all other routine checks on the vehicle
  • Liaise with other entities in order to get vehicle to Mercedes Benz standard prior to delivery of vehicle
  • Update and maintain systems following routine maintenance checks
  • Any ad-hoc duties pertaining to the general upkeep of stock stored any given compound
  • Ensures security at the compound is maintained and regularly checked and raises any issues with management
  • Delivers consistently high standards of accuracy and quality in completion of duties
  • Provides assistance to management team as required

What’s required from you?

  • Previous experience within the Motor industry preferred
  • Good communication & interpersonal skills

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions