Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience. The founder of the franchise is determined that family values will remain at the heart of Mercedes-Benz South West for many years to come. Our business employs 600 staff who are based across 9 sites throughout the South West, which includes our 4 dealerships which are based at Exeter, Taunton, Plymouth and Truro.

We are currently looking for a Valeter at our site in Plymouth. The working hours for this position are Monday to Friday 08:30-17:30. The successful candidate will be responsible for the protection, cleanliness and presentation of customer and company vehicles to a high standard.

What can we offer you?

  • 30 Days holiday (including bank holidays)
  • Commission scheme
  • Company Car or the option to opt into our Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards

Salary:

£8.72 per hour

Valeter Responsibilities:

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Responsible for the cleanliness and presentation of customer and company vehicles in line with the company and Mercedes-Benz standards and processes
  • Prioritises workload and liaises with the line manager
  • Ensures approved cleaning products and materials are used
  • Controls keys and ensures all overnight vehicle keys are locked in a secure cabinet
  • Ensures the security of the valet area
  • Gives customer focus priority throughout the sales and/or service operations
  • Delivers customers vehicles on time to a high standard
  • Effectively liaises with the relevant departments across the business
  • Delivers consistently high standards and quality of work
  • Provides assistance to the sales and/or service teams as required
  • Responsible for setting and maintaining a high standard within their working environment
  • Identifies training and development needs for self as part of the performance management process
  • Ensures all areas of Health & Safety operate effectively and within the requirements of the law
  • Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives
  • Ensures all capital outlay is approved by their line manager or a director

What’s required from you?

  • Good interpersonal skills
  • Clean driving licence
  • Show attention to detail

CORE MBSW BEHAVIOURS 
Driving Sales –  Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising –  Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions