Explore a career with Mercedes-Benz South West
Are you looking for a job which utilises your strengths and abilities but at the same time offers you training where you can develop your career?
At Mercedes-Benz South West we pride ourselves in offering unique opportunities, with excellent facilities and the knowledge of belonging to one of the biggest automobile manufacturers in the world.
Take a look below at the opportunities we have to offer across the various departments and retailers within Mercedes-Benz South West.
Group Online Trade Controller
Directly promotes Trade sales to meet business targets, consistently exceeds customer expectations, maintains standards in line with the business needs and supports MA’s MB Dealership in Valuations.
Maximise sales and profit opportunities within the direct sales environment, while consistently exceeding customer expectations and maintaining standards in line with the business needs as well as the franchise contract.
Plymouth – Estover
LCV Service Advisor (STM)
To carry out all services & rectification work in a professional way. To identify areas of opportunity through VHC and vehicle examination to upsell additional products and services. Consistently exceeds customer expectations. Ensure that all standard processes are adhered to in line with the business needs & franchise contract.
CSI & Contact Host (part-time)
To be an ambassador of MBSW outstanding customer experience and expectation through being the first contact for inbound general switchboard, qualify customer satisfaction through outbound CSI call routines, facilitate customer complaints through the logging and dissemination of feedback through the relevant channels.
CSI Contact Specialist
Validate customer experience through post service/handover calls, capture complaints and pass to the site within 24hrs for action and to ensure contact is attempted and complete within 5 days of data receipt.
To carry out all PDI, VHC, services & rectification work in a professional way, whilst consistently exceeding customer expectations. Ensuring that all standard processes are adhered to in line with the business needs and franchise contract.
Provides the highest level of customer care and satisfaction, ensuring customers and visitors receive an immediate and courteous welcome. Consistently exceeds customer expectations while maintaining standards in line with the business needs as well as the franchise contract.
Ensures the efficient operation of the workshop team to maximise its productivity. Consistently exceeds customer expectations. Ensure that all standard processes are adhered to in line with the business needs & franchise contract.
Mercedes-Benz Southwest offers a Future Leaders Management Program that is designed to nurture talent within our business and identify the managers of the future. We share key business knowledge and best practice, while creating individual, bespoke, development programs for our ambitious employees.
Mercedes-Benz UK are always looking for the next rising stars to help drive the future of the automobile to new heights. If you’re a driven individual with an eye for detail and a curiosity for how things work then an Apprenticeship with Mercedes-Benz might be for you.
By choosing an apprenticeship with Mercedes-Benz you are taking the first step onto a career ladder full of potential and opening the doors to a world of opportunity limited only by your ambition. For more info please visit the Mercedes-Benz Training.