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Welcome to Mercedes-Benz South West

How can we help you?

Approved Used Sale Event

Approved Used Sale Event

£750 deposit contribution*

MercedesTrophy

MercedesTrophy

Registration now open.

Motability - Your car, your choice

Motability - Your car, your choice

What our customers say

Service rating:

All the staff were very helpful and friendly covered every aspect of the purchase from test drive to sale.

Mr Hockey

Service rating:

Excellent service and very reasonable prices for both my Mercedes cars - a 2002 SLK 230K and a 2005 CLK 240 coupe.

Dr Eardley

Service rating:

Professional Service but they don’t clean my car after service

Mr Juszkiewicz

Service rating:

Mark was fantastic, lots of clear information on all aspects, didn’t rush us, at no point did we feel any pressure,made buying my car a thoroughly enjoyable experience!

Miss Galpin

Service rating:

Paul Quinney did a wonderful job for you and me in finding a near perfect 2nd user A class for me just as I had given up hoping and was on the point of severing my relationship with Merceds Benz South West, and handing back my E series at the end of its PCP lease period.

Mr East

Service rating:

Very prompt and concise.

Mr Brown

Service rating:

Very expensive price for a service that took 30 minutes.The cleaning of the car outside was like someone had just thrown a bucket of water over the car to fool you into thinking it had been washed and did not even hoover the inside of the car.

Mr Hughes

Service rating:

Very friendly and efficient service

Mr Moore

Service rating:

The service given was excellent as usual. Top notch!
I would certainly recommend the service given both in buying and servicing to anybody.

Mr Watson

Service rating:

Very Good communication through-out the process, Cara was excellent

Mrs Collins

Service rating:

Booking - Excellent
Reception - Excellent
Hospitality - Excellent
Exceptionally friendly Service Manager and his team. Work was carried out on time the vehicle was returned washed cleaned and Valeted.
No hesitation in recommending to others.

Mr Daniel

Service rating:

Always a great service and accommodating of individual requirements.

Mrs Sanders

Service rating:

Same as ever great quality service and customer care

Mr Brett

Service rating:

Very good efficient service. We were looked after very well and kept up to date with what was happening

Mr Farr

Service rating:

Great customer service and we’ll looked after during my 12 month service. Even had a video by the service team in the garage clearly showing/explaining any points of note. Also had a clean whilst it was with them.

Anonymous customer

Service rating:

A rear indicator failed and I was happy that it could be replaced with a new unit when I arrived without an appointment. Not too long to wait and I was pleased that my dog was also able to wait in the lounge. Welcoming reception staff. Mr Bradford pleasant and efficient.

Mr Brown

Service rating:

Really helpful friendly team - thank you

Mrs Reeves

Service rating:

Very happy with the service I received. Very friendly and professional. I will certainly be using them again and would happily recommend to others

Mr Bishop

Service rating:

Good communication, went exactly to plan

Mr Cutler

Service rating:

helpful and pleasant

Mrs Ray

Average Feefo Rating

Overall service rating

4.7/5

Based on 2184 service reviews

View on Feefo

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