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What our customers say

Service rating:

Resolved problems effectively with good feedback, return delivery much appreciated. I would recommend them again.
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Anonymous customer

Service rating:

The whole experience was excellent. The service rep, Josh, who first welcomed us was polite and professional. The loan car was provided with sufficient fuel allowing us to drive to and from the garage to home without interruption. Our own car was returned to us as clean and tidy as it was presented by us on delivery. No complaints at all.
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Mr Watts

Service rating:

I was so impressed with the customer service at Mercedes Benz in Taunton. My car needed an MOT and it transpired an employee lived in the same road as me so it was arranged for them to pick and drop off my car. It was just so helpful and saved us so much time, especially as I have a young son. What a fantastic service, thank you.
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Mrs Sangster

Service rating:

Efficient customer care and service, courteous throughout. Very helpful with any queries we had and patiently explained everything to our satisfaction, keeping us updated all the time with progress.
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Mr Palmer

Service rating:

Ellie the young lady I dealt with was an absolute delight. Extremely helpful and polite.
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Mr Smith

Service rating:

The customer service from Taunton was very good. They dealt with me and my car needs well and found an excellent GLE for me. However my only concern was the amount of mileage the car already had when it arrived at my house. It should have only been around 180-200 miles including coming to my house plus the service and test runs. So I am not sure how the miles reached almost 300 miles. I was a bit disappointed.
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Anonymous customer

Service rating:

I could tell the difference following the service - engine quieter and more responsive on the throttle.
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Mr Cropper

Service rating:

First rate service once again, this is the third car we have bought and are very pleased with all aspects of the service
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Mr Offer

Service rating:

Very impressed with Mercedes Benz South West.
Happy with dealing with them.
Jamie Wilson was good to discuss my requirements, found comfortable dealing with him.
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Mr Westwood

Service rating:

Very good service. Car picked up and dropped off.
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Anonymous customer

Average Feefo Rating

Overall service rating

4.6/5

Based on 1808 service reviews

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