Service
rating:
We were made very welcome. Pash from Sales and his other colleagues were excellent. Friendly and knowledgeable. Nothing was too much trouble.
13/10/17
Mrs Spearing
Service
rating:
A professional and very relaxed buying experience. A great experience all round, friendly, helpful, professional, courteous and listened to what we wanted. Thank you Ashley and Ben.
13/10/17
Trusted Customer
Service
rating:
Second purchase... very pleased with the service and the new car!! Great service from Mercedes South West and would highly recommend David who demonstrated and sold me the car. Thank you.
12/10/17
Mr Cullen
Service
rating:
Very good support. This is the second car I have bought from the Truro branch and have found that I have been treated very fair on the first model I bought and hope this works out to be the same on the New C Class I have on order and should be ready for the road next week I hope.
12/10/17
Mr Pascoe
Service
rating:
Excellent service and made to feel very comfortable.
12/10/17
Mrs Finn
Service
rating:
Highly satisfactory. Seamless - helpful, courteous, car ready when promised plus I was able to work in peace while I waited.
12/10/17
Mrs Barclay
Service
rating:
I couldn't be happier with my Amg Sports Mercedes! Lisa was very hands-on and dealt with us very professionally.
11/10/17
Mrs Storkey
Service
rating:
Excellent. We could not have received better treatment especially from Louise Kidger who was friendly, efficient and informative. We are delighted with our car.
11/10/17
Mrs Crockett
Service
rating:
MERCEDES breakdown cover every time. First class service & they kept me informed all the way & sorted the problem out. Hire care provided with no fuss.
11/10/17
Mrs Smith
Service
rating:
Yes. Very good helpful service.
11/10/17
Mr Lewis
Service
rating:
Everything was done well.
11/10/17
Trusted Customer
Service
rating:
All went well. Continue to be impressed with this dealership. Booked on-line - all went well and reminder telephone call received. Reception staff were very good. and car was ready (and cleaned) at agreed time. Only small disappointment was they were unable to check out the one (additional) request I had (due to lack of time) and this would, apparently, need a separate booking.
11/10/17
Mrs Hilton
Service
rating:
Would have liked the car returned washed as some other garages do. Yes I would buy from Mercedes again.
11/10/17
Mrs Willis
Service
rating:
Sadly I found that nobody has bothered to contact me to see if I'm happy with the vehicle. There are still outstanding issues with paperwork but sadly Mercedes has my money so that's all that matters!!!
11/10/17
Mr Nally
Service
rating:
I was kept waiting a long time before being attended to. From then on the service was good.
11/10/17
Mr Liddall
Service
rating:
They did everything really well. In particular Graham Russell, your salesman was outstanding.
11/10/17
Mr Woods
Service
rating:
Very good service.
11/10/17
Trusted Customer
Service
rating:
Overall my experience of service and assistance was first class. The service was carried efficiently and the attention given by all staff was very good. Would have given five stars but had to make a special trip from Torquay as the incorrect replacements mats which I ordered were the wrong colour but I have to say that this mistake was correct within a few days.
11/10/17
Trusted Customer
Service
rating:
Excellent customer service. Straightforward service. Collected the car when they said they would, kept me informed and delivered it back clean & shiny. Good service.
11/10/17
Mr Phillips
