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Welcome to Mercedes-Benz South West

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Approved Used Sale Event

Approved Used Sale Event

£750 deposit contribution*

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Motability - Your car, your choice

Motability - Your car, your choice

What our customers say

Service rating:

Very happy with the service I received. Very friendly and professional. I will certainly be using them again and would happily recommend to others

Mr Bishop

Service rating:

Good communication, went exactly to plan

Mr Cutler

Service rating:

helpful and pleasant

Mrs Ray

Service rating:

Extremely professional service.

Mr Slough

Service rating:

Knowledgeable, efficient, pleasant to do business with.

Anonymous customer

Service rating:

They took the time to find us the car we were looking for at the price we wanted to pay. I would recommend them to friends and wuld buy from them again.

Mrs Jacobs

Service rating:

Standard service fine, but no mention of sat nav control dial I asked them to check, also car poorly washed - if they are going to bother to wash the car at least make a good job of it!

Mrs Lee

Service rating:

Simon Mills was amazing!

We would definitely buy again as Simon as our salesman.

Lovely man, and so helpful! Also was fantastic with my daughter!

Miss Hicks

Service rating:

As ever very impressed from start to finish. Well looked after and great service

Mr Burrows

Service rating:

It’s a real pleasure walking in and the attention to detail is amazing many congratulations on your customer care.

Mr Player

Service rating:

Fantastic service from all members of staff from sales to service. Could not fault and lovely coffee while u wAit..thank you team.

Anonymous customer

Service rating:

The whole team at Mercedes Plymouth are very welcoming and accommodating. The whole experience is wonderful! thank you!

Mr Taylor

Service rating:

Service was well carried out (so far as I can judge), quick and efficient. But I was surprised to be telephoned and invited to pay for wheel tracking alignment. While I accept that not every potential fault can be included in a service scheme, I think that checking the tracking should be routine - just like checking tyre and brake pad wear, etc.

Mr Carter

Service rating:

What I expected of a Mercedes Benz retailer.

Mr Cunningham

Service rating:

Better vehicle checks - its on its third trip back to have faults that should have been picked up pre-delivery. (Paintwork, a dent, non-functioning stop start).

More responsive staff - I have had to chase a lot to get any resolution.

Anonymous customer

Service rating:

They did what they said that they were going to do, when they said that they would it, in an extremely courteous and professional manner.
However, I doubt very much whether I will ever purchase another Mercedes as ,this attitude did not seem to be reflected in my dealings with Mercedes finance last year, and I also feel that, recently having to purchase a new set of tyres at 7500 miles at a cost of around £800, can I justify the cost of ownership

Mr Jones

Service rating:

Such a smooth transition from my old car to the new one . Lisa and Michael of Mercedes Exeter were such lovely people and a pleasure to do business with .

Mr Gregory

Service rating:

very good service helpful service manager Mathew could not of done any more for us I was having trouble with start stop but they sorted that out and is working fine thank you Exeter Mercedes

Mr Doney

Service rating:

It's a5 stars , for the car, 5 stars for all the people that work at Taunton.
The car is everything that you could wish for, and the staff can't do enough.

Anonymous customer

Service rating:

The service we have received from Mercedes Exeter has always been excellent. We decided to purchase the B class model following the use of a courtesy car. The Mercedes sales executive was Lorna Humphreys. Lorna is very professional, polite and has an encouraging manner which made our purchase an easy process. Many thanks Lorna.

Mr Evans

Average Feefo Rating

Overall service rating

4.7/5

Based on 2181 service reviews

View on Feefo