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What our customers say

Service rating:

First class customer service throughout. Good communications and service + MOT completed at the time promised. Additional work also done in the day. Would recommend Taunton Mercedes to others.

09/05/2017

Mr Garnett

Service rating:

Friendly staff in all areas, left to browse but offered assistance when asked, car valeted and delivered - just what returning customers enjoy about Mercedes.

09/05/2017

Anonymous

Service rating:

Very efficient, I was concerned about the noise of the engine whilst idle. Sam arranged for the car to be picked up and checked out and brought back in the same day. I was impressed and thankful, as I felt better about them checking it out for me.

09/05/2017

Mrs Reynolds

Service rating:

Courteous reception; knowledgeable & informative Service Manager who instilled confidence (N Pawley). Appreciated the video of the safety check & will act on his observations. Efficient & serviced my car as planned with no hidden cost or delays. Recommended for all MB owners.

08/05/2017

Mr Bostel

Service rating:

I'm always treated with respect and kindness by everyone that I meet or deal with every time I visit you, even though I only have small Smart car and not an expensive top of the range Mercedes. This is excellent customer service and I thank you for it.
When I left you the car seem to be running better than ever, and even if this is only my imagination it still leaves me with a feeling of contentment. What could be better than that?

08/05/2017

Mr Bale

Service rating:

As normal an excellent service, very customer focused other dealers could learn a lot from this dealer!!!

08/05/2017

Mr Cridland

Service rating:

I always receive the best aftercare service from MB in Truro. The guys are warm and friendly, explain everything to you and aren't pushy. Always a pleasure!

08/05/2017

Mr Doughty

Service rating:

Excellent, friendly and helpful service, as always.

08/05/2017

Anonymous

Service rating:

Prompt collection and delivery back after a service and MOT, also carried out additional work on my Becker Map Pilot, car came back cleaner as well!!

04/05/2017

Mr Bowdige

Service rating:

Made welcome immediately. Very pleasant personnel. Much appreciated lift into town for couple of hrs and great to find car had been cleaned inside and out although only booked in for MOT. Will certainly continue using Taunton branch and would have no hesitation recommending to family and friends.

02/05/2017

Mrs Borham

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