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Mercedes-Benz Mobilo Roadside Assistance

For Mercedes-Benz Mobilo Roadside Assistance, call 00800 1777 7777

Mobilo: Our Roadside Assistance Service.

For your peace of mind, Mercedes-Benz offers comprehensive breakdown & accident cover, Mobilo Roadside Assistance, in partnership with the RAC. Our teams are on hand 24 hours a day, 365 days a year to help you when you need them.

In Partnership with the RAC.

Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars.

To maintain Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer.

You’ll receive a renewal notification to confirm cover has been extended for another 12 months on completion of a full Mercedes-Benz Recommended Service. This includes both Routine Maintenance and Additional Items.

Always By Your Side.

  • Accident Assistance – No matter who is at fault for an accident, we will be by your side to help you get back on the road and to your destination.
  • Minor Mishap – If you suffer a mishap like a puncture, losing your keys, or running out of petrol, help is at hand.
  • Technical Breakdown** – If you can’t start your car or continue your journey for technical safety, or legal reasons, we’ll come and get you up and running.
  • Vandalism/Attempted Theft – If your journey is impeded for technical, safety, or legal reasons after vandalism or an attempted theft, we’ll be there.

Rescue Assist from Mercedes-Benz.

Rescue Assist is a new safety system from Mercedes-Benz that uses QR (Quick Response) Rescue Codes to give emergency services faster access to critical information at the scene of an accident.

All new Mercedes-Benz models are fitted with Rescue Assist QR Rescue Codes during production. For cars manufactured from 1990 onwards, Mercedes-Benz is offering a free-of-charge retro-fit service.

Roadside AssistanceRoadside Assistance

Why use Mercedes-Benz Accident Recovery?

You have the right to insist your car is repaired by trained Mercedes-Benz specialists, using genuine Mercedes-Benz parts, to Mercedes-Benz standards, in a Mercedes-Benz Approved Bodyshop.

Your insurer will not always choose the best option for your vehicle, but rather just the cheapest one for them. Contact us in case of an accident in order to exercise your right to getting the care your car deserves.

Only Approved Bodyshops will meet the extremely high technical compliance standards set by Mercedes-Benz

Technicians will use only the specific equipment designed to repair your vehicle correctly

Technicians will have been trained by Mercedes-Benz directly

Repairs carried out exactly as defined by Mercedes-Benz

Only Mercedes-Benz GenuineParts are used

*Originally first registered in the UK. Accident Recovery is complimentary and provided at the absolute discretion of Mercedes-Benz. If you have any queries on this cover, the Mercedes-Benz Customer Assistance Centre is happy to help at any time, day or night, and can be contacted on the number above or by selecting Mercedes-Benz Contact through your COMAND system. 
**Cars registered between 24/10/98 – 31/03/08 are covered for technical breakdown only

© 2022 Mercedes-Benz South West | VAT Reg. No.: 945 6630 01. Registered in England. Co. Reg. No: 04306194