Free Accident Recovery; regardless of age, mileage or who is at fault.

Need to call Accident Recovery? Call 0330 0378629

Alternatively, if you need Roadside Assistance? Call 00800 1777 7777. For more information about Roadside Assistance click here.

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Accident Recovery Is Complimentary with all Mercedes-Benz Cars*

Accident Recovery is provided, if following a road traffic accident, your vehicle is not legally driveable or is unsafe to move.* Mercedes-Benz will recover your car to a Mercedes-Benz Approved Bodyshop.

You can call our Mercedes-Benz Southwest Accident Helpline on freephone: 03300378629

Why use Mercedes-Benz Accident Recovery?

You have the right to insist your car is repaired by trained Mercedes-Benz specialists, using genuine Mercedes-Benz parts, to Mercedes-Benz standards, in a Mercedes-Benz Approved Bodyshop. Your insurer will not always choose the best option for your vehicle, but rather just the cheapest one for them. Contact us in case of an accident in order to exercise your right to getting the care your car deserves.

Accident Recovery

The Benefit of using a Mercedes-Benz Approved Bodyshop

  • Only Approved Bodyshops will meet the extremely high technical compliance standards set by Mercedes-Benz
  • Technicians will use only the specific equipment designed to repair your vehicle correctly
  • Technicians will have been trained by Mercedes-Benz directly
  • Repairs carried out exactly as defined by Mercedes-Benz
  • Only Mercedes-Benz GenuineParts are used.

*Accident Recovery is complimentary and provided at the absolute discretion of Mercedes-Benz. If you have any queries on this cover, the Mercedes-Benz Customer Assistance Centre is happy to help at any time, day or night, and can be contacted on the number above or by selecting Mercedes-Benz Contact through your COMAND system.