Introducing Mobile Servicing from Mercedes-Benz South West: Expert Care, Delivered to You

Here at Mercedes-Benz South West, we understand that time is valuable—and convenience matters more than ever. That’s why we’re proud to introduce our latest innovation in vehicle care: Mobile Servicing, now from our Exeter site, covering Devon and Somerset.  

This new service brings the precision and professionalism of a Mercedes-Benz workshop directly to your driveway or workplace. Whether you’re based in Exeter, Plymouth or Taunton, or anywhere in between, our Mobile Servicing team is ready to deliver expert vehicle care without the need to visit one of our South West showrooms.

What is Mobile Servicing?

Our Mobile Servicing solution consists of a select team using a specially equipped Mercedes-Benz Vito LWB Van, fully kitted with everything needed for a high-quality service appointment. From jacks and oil-draining systems to all the essential tools and diagnostic equipment, our mobile van operates as an extension of our state-of-the-art workshops.

Initially launched for our electric EQ range for A or B services, the positive feedback and growing demand have inspired us to expand this offering to include internal combustion engine (ICE) vehicles as well (excluding AMG models).

A New Level of Convenience and Connection

Mobile Servicing isn’t just about convenience—it’s about building trust. One of the standout features of this service is the direct connection you’ll have with the technician working on your vehicle. You’ll have the opportunity to discuss your service face-to-face, ask questions, and receive a complimentary Visual Health Check (VHC)—a transparent overview of your car’s condition provided by a fully trained Mercedes-Benz South West technician.

This hands-on experience offers customers added peace of mind, as you can see exactly what’s being done on your vehicle, using only Genuine Mercedes-Benz Parts.

Mobile Servicing vs. Traditional Service Options

Our Mobile Servicing complements our existing options, such as:

• Lounge/Wait Appointments – Visit our South West showrooms and relax in comfort while we service your vehicle, taking advantage of our complimentary hot and cold beverages and cakes,
• Collection & Delivery – Have your car picked up and returned to your location by one of our very own Mercedes-Benz South West drivers.
• Drop & Go – A quick and convenient option for those on the move.

Each of these options has been designed to meet the evolving needs of our customers, but for those seeking maximum convenience and direct interaction with our expert technicians, Mobile Servicing offers a uniquely personal experience.

Why Our Customers in Somerset and Devon Love It

Our customers have already embraced Mobile Servicing, praising its efficiency, professionalism, and time-saving convenience.

For business owners, families, or anyone with a packed schedule, this service has become a game-changer—and we’re proud to continue evolving to meet the needs of our local customers.

Book Your Mobile Service Today: Ready to experience the future of vehicle servicing? Our Mobile Servicing team is currently operating across Somerset and Devon, from our Exeter site only, and appointments are available now. We’re here to help—wherever you are.

To book or learn more, speak to one our service team in Exeter on 01392 822700 or book your service online.

Mercedes-Benz South West. Premium Service. Delivered.

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