Mobilo Roadside Assistance Benefits

Travel with confidence: Mobilo Roadside Assistance, 24/7, 365 days a year 

Wherever the road takes you, day or night, at home or abroad, you can rely on our Service24h or Mobilo Roadside Assistance team to keep you moving. Whether you’re driving a Mercedes-Benz car or van, peace of mind comes as standard. 

When you buy a new Mercedes-Benz, you’ll enjoy three years of comprehensive Roadside Assistance from us. Choose a Mercedes-Benz Approved Used vehicle and you’ll receive one year of cover, along with all the benefits Mobilo provides. After your initial cover ends, simply continue servicing your vehicle at any official Mercedes-Benz retailer to maintain your Mobilo protection. 

In this post, we’ll share some of the key advantages of Mobilo and don’t forget to watch the video below and visit our YouTube channel for more great content.

Service24 for Mercedes-Benz Vans

Every Mercedes-Benz Van comes with Service24, also known as MobiloVan - our complimentary roadside assistance package. 

Break down, have a collision, or can’t start your van? Call Service24 and a trained technician will head your way, typically in under 60 minutes, equipped with a van stocked with Mercedes-Benz GenuineParts. With an average 80% roadside repair rate, you’ll be back on the move quickly. 

By your side, no matter who is at fault

Not your fault? We’ve still got you!

If your incident wasn’t your fault, Mobilo helps get you safely back on the road and to your destination with minimal delay. 

We run the service

In the South West, our own technicians manage the service, meaning faster response times. Outside our region, our trusted partnership with the RAC ensures you’re still in good hands. 

Lost or locked-in keys

Misplaced your keys? Locked them in the car? Don’t break a window, just call us. We’ll recover you and your vehicle and gain access without causing damage. 

Punctures

If a puncture leaves you stranded, let us know. A technician will come out to help get you moving again. 

Running out of fuel and can’t make it to a fuel station?

If you're low on fuel and can’t reach a station safely, avoid risking damage to your vehicle. We can bring fuel directly to you. To maintain great MPG, explore our additional tips in this blog.

Vandalism or attempted theft

If your journey can't continue due to technical, safety, or legal concerns following vandalism or attempted theft, Mobilo is there to support you. 

Cover across Europe

Travelling for work or heading on holiday? Mobilo Roadside Assistance protects you not just in the UK, but throughout Europe, giving you reassurance wherever you are. 

Highly trained Mercedes-Benz Specialists

Every Mobilo Technician is trained directly by Mercedes-Benz and uses the correct equipment to care for your vehicle. Repairs are made exclusively with Mercedes-Benz GenuineParts, ensuring the highest quality and reliability. 

Repairs made by using Mercedes-Benz GenuineParts

You can be confident that our technicians use Mercedes-Benz GenuineParts to repair your vehicle to the best standard.

We hope this gives you an overview of the benefits of Mobilo Roadside Assistance and how it can help put your mind at ease while driving. If you would like to find out more information on Mobilo, please contact us. Visit our showrooms in Exeter, Plymouth, Taunton, and Truro to explore our range and find out why a Mercedes-Benz is for you.