Van Servicing Made Simple at Mercedes-Benz South West

What should you expect from a van service? Here at Mercedes-Benz South West, our specialist Light Commercial Vehicle (LCV) technicians are on hand with their expert guidance and use only Genuine Parts, to ensure your van stays on the road and remains every bit Mercedes-Benz. We also provide a two-year guarantee on all parts and labour.

Regular servicing ensures that your vehicle remains in tip-top condition, whilst also extending your Mercedes-Benz Roadside Assistance.

When should my van be serviced?

The time frame depends on varying factors, including the make and model of your van to its age and how many miles it has covered. A standard or manufacturer service should be carried out roughly every 12 months or after 12,000 miles, whichever comes sooner.

The Mercedes-Benz ASSYST feature, which is standard on all vans is an intelligent and comprehensive feature which measures oil quantity and quality, engine load and other variables, to determine the optimum time for your next service. One spanner lights up when your van needs a lubrication service and two spanners light up for a maintenance service.

What does a van service involve?

During your van service, a qualified Mercedes-Benz South West technician will perform internal and external checks of your van to ensure it’s running safely, smoothly and efficiently. They will also perform routine work such as changing the oil and oil filter. If they identify any parts that need replacing, they will request your permission before completing the work.

If they find components that are beginning to wear but are fine for the time being, they will advise you what those components are and when they will need to be changed. Here at Mercedes-Benz South West, we can complete a Minor Service (Service A) and a Major Service (Service B), on all our Light Commercial Vehicles.

Mercedes-Benz Service A

This is a series of checks, adjustments and inspections that take place after your van’s first 10,000 miles and then every two years or 20,000 miles (whichever is sooner) after that. It includes:

• Replacement oil filter and oil
• All fluid levels checked and topped up
• Tyre pressures tested and corrected
• Brakes tested

Mercedes-Benz Service B

This is a more thorough service that includes an additional set of inspections and is not required until after your van’s first 20,000 miles. After that, it will need to be done every two years or after the next 20,000 miles. Service B includes all the checks, tests and replacements included in Service A, as well as:

• Cabin dust filter replacement
• Brakes checked and the fluid changed
• All other fluid levels checked and adjusted as necessary

After both services, your van’s counter will be reset so it can inform you when your next Service A or B is due.

I need my van during the day so when can I get it serviced?

This is the age-old question for those who rely on their vans for work. The good news is, here at Mercedes-Benz South West, our local van servicing centres in Exeter, Plymouth, Taunton and Truro offer early opening hours and extended closing times, to ensure we reduce downtime and keep your business moving.

How long does a van service take?

The exact time will differ depending on the type of service it is and whether any repairs need to be done. However, as a guide, you should expect a minor service (Service A) to take around an hour and a half. The major service (Service B) can take up to three hours.

Book your van service with one of our teams today, or call our friendly teams in Taunton, Exeter, Plymouth and Truro on 0333 060 1512.