Customer Service

Get in touch.

At Mercedes-Benz Southwest we pride ourselves on providing the best products alongside the best customer service. Our motto is quite simply “The best, or nothing.”

If you would like to contact our customer service team please choose from one of the following options:

I would like to recognise a member of the team.

I have an idea that may help you improve.

I am not happy and need to let you know.


We are determined to set the highest standards in service and care provided by any dealership for any manufacturer. We love being part of the Mercedes-Benz family and that means we love to hear from our customers.  Please do get in touch as we are committed to ensuring that every customer is satisfied.

Should we be unable to reach an agreement and resolve your complaint via our internal procedures, you may refer your complaint to a dispute resolution provider (known as ADR). To find out more, please click here.


Public Reviews

Mercedes-Benz Southwest Feefo reviews