Terms

Cookie Terms

Mercedes Benz South West uses cookies to record the preferences of visitors, to enable us to optimise the design of our website. Cookies are small files which are stored on your hard drive. They ease navigation and increase the user-friendliness of a website. Cookies also help us to identify the most popular sections of our website. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this.

Naturally you can also view our website without cookies. Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our website.

Copyright

All text, images, graphics, audio/video and animation files and their arrangements are protected by the copyright of Daimler AG or Mercedes-Benz South West and other legislation for the protection of intellectual property. They must not be used for commercial purposes, nor copied or modified for use on other websites. Some Mercedes-Benz South West web pages contain material protected by the copyright of those who have provided it.

Products and prices

Changes may have been made to products and services since the editorial deadline for individual pages. The illustrations may show accessories, items of optional equipment or other features which are not part of the standard specification or service scope. Colours may differ slightly from those shown on the website, owing to technical limitations. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply.

Trademarks

Unless otherwise indicated, all brands displayed are subject to the trademark rights of Daimler, this applies especially to its model names, and its corporate logos and emblems.

Licence rights

Unless otherwise indicated, all brands displayed are subject to the trademark rights of Daimler, this applies especially to its model names, and its corporate logos and emblems.

Liability

The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. In particular they do not represent any implied assurance or guarantee concerning the condition, adequacy for a particular purpose or non-infringement of laws and patents.

Our site contains links to external sites. We wish to point out that we have no influence over the design and content of web pages to which we provide links. Consequently we are unable to guarantee that the information provided on the external website is up-to-date, correct, complete or of good quality. In view of this, we hereby disassociate ourselves from all contents of these websites. This declaration applies to all links to external pages on our website and the contents thereof.

City West Country Ltd Slavery and Human Trafficking Statement

The Modern Slavery Act 2015 (MSA 2015) focuses specifically on the issue of modern slavery to ensure offenders are suitably reprimanded with severe sentences. Modern slavery encompasses the offences of: ‘slavery’ where ownership is exercised over a person; ‘servitude’ which involves the obligation to provide service imposed by coercion; ‘forced or compulsory labour’ involves work or service exacted from any person under the menace of a penalty and for which the person has not offered themselves voluntarily; and ‘human trafficking’ concerns arranging or facilitating the travel of another with a view to exploiting them.

The MSA 2015 requires large businesses, with sales of over 36 million, to be transparent about their efforts to eradicate Slavery and Human Trafficking. This statement therefore explains the steps we have taken during the financial year to ensure that slavery and human trafficking is not taking place in any of our supply chains or any part of our business.

The organisation – City West Country trading as Mercedes Benz South West –is the collective of five franchised retail sites, national leasing business and Used car retail centre. The supply chain being weighted towards Mercedes-Benz as the franchise manufacturer. Additional suppliers support maintenance, specialised service and marketing of the business
We have policies in place internally, which are available to all staff and these can be accessed by third parties on request, simply contact info@mercedes-benzsouthwest.co.uk for a copy. Our policies are reviewed annually by the Director team and Legal advisers to ensure we remain compliant.
As part of the organisation’s induction process and throughout workers’ employment with us, we train all staff to treat others with respect and courtesy as well as ensuring they adhere to all relevant laws, regulations and standards. This is an ongoing due diligence process. We offer a training and development program for all staff from the ground floor through to management. We focus on ensuring our management team is not only aware of the requirements to be alert to modern slavery but can also address concerns raised by their team or any suppliers. If any worker is found in breach of our policies, we ensure suitable disciplinary action is taken which can include termination.
In relation to our supply chains, we use our reasonable endeavours to conduct risk assessments of the third parties we work with and investigate, where feasible, the working conditions of their workers.

As part of our risk assessments, we have procedures in place to identify whether there is a possible threat of slavery and human trafficking either in the business or our supply chain which includes conducting regular audits of businesses that demonstrate risk. We aim to work with our colleagues and suppliers to ensure collaboration to remedy or mitigate such risks.

We allow all individuals who work or provide services to us the right to freely choose employment and, the right to associate freely with other individuals. Workers are free to choose whether to join a trade union or not and as a result of our training, we offer an environment which is free from harassment and unlawful discrimination. We ensure our working practices are in accordance with the Equality Act 2010 and all employment legislation. We do not engage in forced or involuntary labour and have a zero tolerance approach to the same, meaning we do not tolerate any of our suppliers engaging in such conduct. We require suppliers to certify that they do not participate in any forced or involuntary labour with their workers, subcontractors, agents or associates.