smart South West has been awarded the smart Retailer of the Year award at a ceremony at Mercedes-Benz World in Brooklands. The prestigious award is based on customer service indicators as well as sales performance and other factors. smart South West has been specifically recognized for providing exemplary customer service across our four dealerships.
smart cars have always been iconic, originally pushing boundaries by filling a gap in the market for stylish subcompact city cars when it was introduced in 1994. The brand has been through a significant change recently, with the range going fully electric in August 2019 – as ever demonstrating their representation of dynamic and future-focused driving.
Here at smart South West we’re proud to serve the brand’s loyal following of customers. We put customer service at the very heart of everything we do, whether that be helping customers make the switch to electric vehicles, or providing great servicing for their much-loved vehicles.
smart and Mercedes-Benz South West Managing Director Mike Wickens commented “Having previously been awarded smart Retailer of the Year in 2006, 2007 and 2009, smart is unquestionably in our DNA. With electric mobility resonating louder than ever before and a fuller supply of new product coming through in 2020, the smart brand continues to be a great addition to our business.”
Along with our recent Platinum Trusted Service Award from independent review platform, Feefo, this latest award once again demonstrates our unwavering dedication to providing the very best service for our customers.
We are thrilled to have regained the title of smart Retailer of the Year, and look forward to welcoming you back to our dealerships very soon.